Dispatch

Dispatch Systems for Public Safety

Decide on the Best Response

InterAct's suite of dispatch applications provide a centralized location where all data relevant to an incident is collected and presented to the dispatcher in a way that helps them determine the best response in the most expedient manner.

InterAct’s multi-agency, multi-jurisdictional computer aided dispatch system, InterActCAD, gives dispatchers the ability to collect and evaluate critical incident information and quickly ascertain not only details about the emerging scenario but background about individuals involved. As soon as incident information is presented to the system, InterActCAD automatically searches for the existence of prior incidents, BOLOs, and pre-fire data and can even search state and federal crime systems, such as NCIC and NLETS directly from InterActCAD using InterActCIS. InterActCAD also automatically queries InterActRMS and alerts the dispatcher of possible matches for stolen vehicles, caution codes, BOLOs, missing persons, warrants, or other criminal history to improve decision-making and enhance public safety.

Widely reputed as the most easy to use, feature rich computer aided dispatch system, InterActCAD includes sophisticated functionality for fire and EMS dispatch, including cross-manning and move-ups, and provides users with multiple ways (hot keys, command lines, mouse clicks, etc.) to execute every action.

InterAct offers seamless integration to its own InterActGIS, InterActRMS, and InterActMobile applications, and virtually any third-party application—enabling agencies to take advantage of the power of InterActCAD while preserving their existing technology investments.

InterAct’s commitment to continuous innovation is further demonstrated in its latest offering: InterActCADtng is an extremely powerful Next-Generation CAD system that helps agencies drive down operating costs and increase efficiency. The software empowers agencies to consolidate equipment while keeping dispatchers local. Agencies can even establish temporary or backup dispatch stations using just a laptop and an air card.

InterAct also offers the ideal incident management and control platform, MissionMode. This two-way communication software makes it easy to synchronize emergency response activities. Organizations can establish a secure, virtual “command and control” center to manage resources most efficiently and minimize the impact of a crisis. They can simultaneously alert first responders, receive real-time acknowledgements, and orchestrate all response activities.

 
David W. Nichols
Director
Snyder County, PA
We are very pleased with InterAct CAD and the support and willingness of your employees to go the "extra mile" for Snyder County. Without a doubt, we made the best choice in selecting a computer aided dispatch system that supports our unique needs. As we move forward with our system we will continue to call upon InterAct to meet our challenges.
 
 
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