Series 3300 Zetron Series 3300Zetron’s VoIP emergency call taking system is a standards-based solution that offers the advantages of IP without risking reliability or performance. It is built upon an IP core and uses the widely accepted Session Initiation Protocol (SIP). Yet, the extensive set of features available in Zetron’s Integrator 9-1-1 Computer Telephony Integration software are not sacrificed. The Series 3300 accepts standard 9-1-1 trunks, 7-digit emergency lines, caller ID lines, wireless Phase 1 or 2, or, if the PSAP has service from a VoIP provider, VoIP calls. After the call is received, 9-1-1 calls are routed to ring at the operator position without any additional call-processing delay. At the position, the operator can answer the call with a mouse, keyboard, touch screen, or 9-1-1 telephone set, which is always present to maintain the call in case of PC failure. With the Series 3300, 9-1-1 calls can be transferred manually or automatically to a PSAP’s alternate emergency call taking system over IP, avoiding the Central Office. Key Features of the Series 3300 Controller for PSAPs
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