E911 Call Processing

Public safety and law enforcement agencies have come to expect nothing but superior products from InterAct Public Safety Systems since we built the first triple-screen E911 system over 20 years ago. 

InterAct is your single source for innovative and reliable suite of E911 and VoIP emergency call controllers and selective routers.

Zetron:

• Zetron Series 3300 IP-Capable Emergency Call Handling
• Zetron Series 3200 E911 Emergency Call Taking
• Integrator911 Computer Telephony Interface (CTI)

SolaCom:

• i3 VoIP E911 Emergency Call Handling

In addition, InterAct has developed innovative software applications to compliment the Zetron call controllers and SolaCom selective routers.

• Management Information System
• Local ALI database

InterAct’s E911 emergency telephone systems are by far the most comprehensive in the industry because there is no single point of failure and it seamlessly interfaces with a wide range of databases and dispatch systems, including our own computer aided dispatch and 911 mapping systems for enhanced funcionality.

We make it easy to build a system that is tailored to meet your agency’s specific needs. InterAct sells and installs various brands of innovative controllers and E911 telephone systems that meet current Phase 2 and i3 requirements. Each offers unparalleled call taking ability while maximizing the effectiveness of your agency response.

InterAct also offers project management, training, and 24/7 technical support to ensure that your system is operational and functional.

Brian Boley
9-1-1 Director
Hampshire County

We’ve dedicated the last few years to researching applications that would serve the needs of our 911 Center and the citizens we serve and found InterAct was the best solution. InterAct’s products will put Hampshire County 911 Center in a position to be much more efficient and reduce response times considerably in situations where every second counts.

 

Products

E911 Call Processing
• Zetron E9-1-1 Call Processing
• SolaCom VoIP Call Processing
• Management Information System
• Local ALI Database

Headlines

11.19.08 InterAct Completes $28 Million Growth Equity Financing

08.04.08 InterAct HerculesCAD, a computer aided dispatch system available as a hosted SaaS (Software as a Service) application, will be on display at the APCO International Conference in Kansas City August 4-6 in Booth 2130.

Upcoming Events

2009 Florida Chiefs
January 11-13, 2009
Renaissance Resort at World Golf Village
St. Augustine, FL

2009 North Central APCO
April 26-29, 2009
La Crosse, WI