Benefits

Computer Aided Dispatch

The Computer Aided Dispatch system records incident details and updates, prioritizes events, and identifies the most appropriate units to respond to each incident. Dispatchers can work quickly and efficiently, without worrying about data loss, corruption, or disruption.

• Flexibility and customization make it easy for the InterAct CAD system to fit your agency’s needs.  We provide you with the comfort, confidence, and satisfaction of a sophisticated and reliable product that can do more than a cheap out of the box solution.
• Decrease Response Time with better management of resources that will increase communication productivity.
• Comprehensive data handling is achieved from call inception to report archiving because of automatic recommendations of units, database access, and streamlined workload management.
• Enhanced inter-agency data sharing is accomplished due to CAD’s ability to seamlessly integrate with local, state, and federal government databases.
• Comprehensive security design provides total access to multiple system levels.
• Seamless reporting gives you the information you need to best utilize your valuable resources. With 60 ready-to-run reports and additional configuration options to customize several hundred types of reports, you’ll have concise facts at your fingertips.

Noreen Light
Emergency Dispatcher Program Instructor
Renton Technical College

Using InterAct CAD in a simulated dispatch environment, our students gained the kind of unique knowledge and hands-on experience they need to walk into a demanding dispatch job and perform at a high level. We've had students sit down and figure it out in a flash. In a half hour they were starting to take calls. They can't stop telling me how much they love it.

 

Products

Command & Control --> Computer Aided Dispatch
• Overview
• Benefits
• Features
• System Integration
• WebCAD

Headlines

08.04.08 InterAct HerculesCAD, a computer aided dispatch system available as a hosted SaaS (Software as a Service) application, will be on display at the APCO International Conference in Kansas City August 4-6 in Booth 2130.

07.29.08 InterAct JavelinNCIC has been certified in Alabama, Florida, and South Carolina as meeting all NCIC, NLETS, and CJIS standards.

Upcoming Events

2009 Florida Chiefs
January 11-13, 2009
Renaissance Resort at World Golf Village
St. Augustine, FL

2009 North Central APCO
April 26-29, 2009
La Crosse, WI