PRODUCTS:
InterAct Public Safety’s feature-rich, easy to use software is popular among city, county, state, and federal agencies as well as international agencies looking to improve the safety of officers and the public at large.
Private institutions, such as universities, hospitals, and other organizations, also utilize InterAct Public Safety products to improve security and emergency response to protect both lives and property.
InterAct Public Safety’s unprecedented client satisfaction and client retention rate testify to its success with carrying out its core mission of making Connections for Life.
Public safety and law enforcement agencies have come to expect nothing but superior products from InterAct Public Safety Systems since we built the first triple-screen fully integrated call-taking and dispatch system over 20 years ago.
Our Core Products are defined by 5 categories that enable the Interact Connections Framework:
- DETECT > NG9-1-1
- DECIDE > Computer Aided Dispatch (CAD)
- DIRECT > Geographic Information System (GIS)
- DEPLOY > Mobile
- DOCUMENT > Records Management Systems (RMS)
SERVICES:
InterAct Professional Services has helped hundreds of agencies across multiple industries successfully plan and implement their public safety solutions. We provide global consulting and educational services to help you maximize the return on your mission-critical software investment.
Our product experts will work with your team on all aspects of a successful implementation. We can help you identify, prioritize, and align your business needs with the appropriate solution; ensure that the solution is designed with InterAct best practices at its core; and rapidly deliver world-class public safety solutions that allow your agency to respond faster.
At InterAct, we recognize that every client has distinct requirements based on their unique needs. We provide a variety of services offerings, grounded in our depth of experiences with our existing clients, to support the degree of assistance you may require at any given time. Regardless of whether it’s a planning discussion or a full-scale implementation, InterAct Professional Services can be leveraged to help you achieve your goals.
Seamlessly connecting current 911 and Next Generation 911 telephony, computer-aided dispatch (CAD), geographic information (GIS), mobile data, and records management (RMS) systems improves communication and eliminates time-consuming and error-prone data entry. This interoperability also fosters interagency cooperation-a critical step for combating crime and responding to other unplanned events.
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