July 2009

5 Star Service Marshall: Jessica Enewold

Within this Newsletter you will learn about our new customer service program. We are pleased to announce that Jessica Enewold has been named our first 5 Star Service Mashall of the Month based on the unwavering and always-pleasant support she provides our customers every day. Congrats Jessica!

 

Other nominees in June included:

  • Chuck Davidson
  • Amy Farmer
  • Ed Flinchum
  • Chris Stone
  • Bogdan Varlamov
  • Aaron Wolford

To nominate an employee who has provided you with 5 Star Service, click here.

Announcing InterActCAD Version 6

InterActCAD v6
InterAct is pleased to announce the release of our latest version of InterActCAD, our multi-agency, multi-jurisdictional computer aided dispatch system. Among the most significant enhancements to InterActCAD are the seamless integration with InterActRMS, as well as other third party records management systems, and the addition of the CAD Person module.

Other new features include enhanced MSAG and GEO-validation capabilities, expanded response recommendations and unit typing. Version 6 also includes automatic case number assignments based on individual agency and event codes, as well as full 9File Search and Purge Utility options.

Want to learn more about what's new in InterctCAD v6? Come see us in Booth 1924 at APCO International in Las Vegas for a demo, or attend one of our upcoming informational webinars.

Ready to upgrade? Begin the process by filling in our brief survey. Click here to get started >>

 

5 Star Service

 

The 5 Star Service Promise

Every employee at InterAct is dedicated to providing the highest level of customer service in the industry. We want each of the hundreds of interactions you may have with anyone in the InterAct family to result in an overall feeling of trust and confidence that InterAct is an extension of your organization. That's why we have launched the 5 Star Service program to recognize the hard work and commitment.

We hope you have experienced 5 Star Service many times over the course of your relationship with us, and would love to hear your story. We welcome you to learn more about the 5 Star Service commitment and nominate one of our employees, please visit our website.

By submitting a nominatation you will be entered into a drawing to become one of 5 lucky monthly recipients of an "I received 5 Star Service from InterAct" T-shirt!

InterAct Renewed on Kentucky State Contract

InterAct's products have been renewed for purchase on state contract in the Commonwealth of Kentucky. InterAct is the official provider of BIO-key offered as a line item on the Kentucky State Contract. The quickest, easiest, and most economical way to purchase the BIO-key Packet Cluster Client software and ensure it is integrated appropriately with KSP’s Message Switch is to purchase it through us. To learn more about our products or make a purchase, please contact us at sales@interact911.com or call 1-800-768-E911

Upcoming Tradeshows

NASSLEO July 20-22 in New Orleans
2009 International APCO August 16-20 (Booth 1924)
Midwest Security & Police Expo Aug 11 & 12 in Rosemont, IL
Georgia TAC August 18-29 in Savannah, GA
NC APCO/NENA August 30 in Sunset Beach, NC

See full list of events

 

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