And the Winner Is!

In honor of Public Safety Telecommunicator Week, InterAct held a drawing for a Mini MP3 Player. Congratulations to our winner, Sarah Phelps, a dispatcher at Colquitt County 9-1-1 in Georgia.


CAD/GIS Tip

Always remember to update your MSAG in your CAD system when you receive the updates from your Telephone Company or GIS Department to insure accurate and timely information.


Considering a CAD Upgrade? Sign Up for our Webinar

  • May 12 @ 3:30 PM EST

    Register Today >>

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      Essential Dispatch
     

    Essential Dispatch

    InterAct Essential Dispatch places a full-featured, industry leading CAD & GIS system within reach for 2 - 3 position PSAPs. InterAct Essential Dispatch provides an affordable, customizable solution that can grow with you and includes the essential modules your agency needs for a more efficient response to calls for service.

    Contact your account manager to learn more and request a quote for Essential Dispatch.

    To learn more about Essential Dispatch, download the overview by clicking here

    Harford County MD

    The Heroes We All Rely On: Harford County MD

    The Harford County Division of Emergency Services in Northeastern Maryland has been recognized as an Accredited Center of Excellence (ACE) by the National Academies of Emergency Dispatch (NAED). This honor demonstrates the commitment of Harford County's EMS call taker and dispatcher services by providing the best possible level of care at all times. Harford County officials believe that their InterAct computer aided dispatch (CAD) system and its interface with the Priority Dispatch ProQA system played a major roll in their ability to achieve accreditation.

    Read more here >>

    The Future of Public Safety

    InterAct is committed to the advancement of next generation technologies for public safety. For this reason, we are proud to announce our involvement in three industry organizations working to define these standards.

    We are a sponsor of the APCO Visioning 2008 Excercise. This half-day event, titled "A Look To the Future: The Vision for Public Safety Communications Capabilities" will be in Miami, FL on May 8. Read our press release here >>

    We are also members of the 9-1-1 Industry Alliance and the NENA NG Partner Program.

    Update Your Address Books

    Just a friendly reminder that as of May 1, our Asheville office will be closed. All correspondence should be sent to our headquarters in WInston-Salem at the following address:

    102 W 3rd St, Suite 750
    Winston-Salem, NC 27101
    1 (800) 768-E911 US toll free
    +1 (336) 201-5100 main
    +1 (336) 722-3479 fax

    We will miss our mountain home of 30 years, but feel that we will be better able to service the needs of our customers by consolidating our core business functions into one location. We are all very excited to see what we will be able to accomplish by bringing critical team members together.

    Upcoming Events

    Please come and see us at some of these upcoming events:

    • Georgia GEMA - April 29-May 5
    • Louisiana APCO/NENA - April 29-May 1
    • Florida APCO - May 4-10
    • Mississippi APCO - May 4-7
    • IACP LEIM - May 5-10
    • New York 9-1-1 Coordinators - May 14
    • Pennsylvania APCO - May 18-21
    • Michigan 9-1-1 Conference - May 19-21