Press ReleaseInterAct Public Safety Solutions Pvt Ltd Helps Police in Assam, India Speed Emergency ResponseGuwahati Police Department Enhances Public Safety with CAD, GIS, and GPS software from InterAct Guwahati, India - June 15, 2009 -- InterAct Public Safety Solutions Pvt Ltd, a subsidiary of U.S.-based InterAct Public Safety, a leading provider of safety and security software used by government agencies as well as private sector businesses, announces that the Guwahati Police Department in Assam, India is now equipped with highly functional computer aided dispatch (CAD), geographic information system (GIS), and automatic vehicle location (AVL) systems that greatly enhance their ability to respond to emergency situations. InterAct has installed:
From the moment a call comes in, all actions are tracked through the seamless InterAct system. Dispatchers can automatically see the caller's location, and follow intuitive menus to choose the best response. They can even see all previous incidents reported from that phone number, and alert officers to potentially dangerous situations they may encounter such as a person with a history of violence living in the household. In addition, dispatchers can clearly see all current incidents and units in the field on a giant map display. This frees them to make the most efficient use of available field resources. As officers are en route to a scene, the GIS system provides pinpoint accuracy, as well as key landmarks such as roads, railway lines, buildings, locality, and road intersections to ensure that they're headed to the exact right location. As officers head to the scene, the AVL system allows dispatchers to track their motions live through GPS and satellite imagery. By keeping in direct contact with responding units, dispatchers can reassure the caller of the emergency response status, and can be instantly alerted if an officer runs into trouble. The entire incident, from the initial call through incident closure, is automatically recorded in InterActCAD, and is tagged for easy retrieval. The department can review this data to find ways to continually improve its emergency response procedures, and can share it with the courts should a criminal proceeding occur as a result of an incident. "Like many large cities, Guwahati was seeking ways to improve law enforcement and emergency response," said Andrew J. "Flip" Filipowski, executive chairman and chief executive officer of InterAct Public Safety. "It's very rewarding to see the many benefits the city is gaining in improved dispatch efficiency, faster response times, and ultimately enhanced public safety." About InterAct Public Safety: For more information, please visit www.interact911.com. |
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