Press ReleaseInterAct Public Safety Systems Develops API for PowerPhone CACH SoftwareIntegration between InterAct's computer aided dispatch (CAD) system and PowerPhone's Total Response computer aided call handling (CACH) software will enable 9-1-1 call takers and dispatchers to make better emergency response recommendations.
"This is an important step for both PowerPhone and InterAct," said Chris Salafia, president and CEO of PowerPhone. "Integrating CACH and InterAct CAD will provide our mutual clients with unrivaled sharing of incident specific information. Together, our systems will assist the dispatcher from the first call for help to incident resolution." PowerPhone's Total Response software is designed to standardize the 9-1-1 information gathering process. With the interface to InterAct CAD, Total Response will be able to pass objective dispatch recommendations on to CAD, as well as append specific call details directly to the incident record. Both companies will be exhibiting at the APCO International Conference and Expo in Kansas City, MO August 4 - 6, 2008. InterAct Public Safety Systems will be in Booth 2130 and PowerPhone in Booth 1816. About InterAct Public Safety Systems About PowerPhone |
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08.04.08 InterAct HerculesCAD, a computer aided dispatch system available as a hosted SaaS (Software as a Service) application, will be on display at the APCO International Conference in Kansas City August 4-6 in Booth 2130. Upcoming Events
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