InterAct Releases a New Version of its Cloud-hosted Records Management System
Winston-Salem, NC – May 2, 2012 – InterAct™, a leading provider of incident-response and management software, announced the release of InterAct Online RMS version 10.12, introducing a variety of enhancements designed to support statewide and multi-agency workflows and business practices. These enhancements provide for increased functionality and flexibility within many core modules of the application, including Incident, Arrest, Evidence and Case Management.
To read the full press release please click here.
InterAct PocketCop Now Available for Qualified Android Smartphones
Winston-Salem, NC – April 11, 2012 – InterAct™, a leading provider of public safety solutions, today announced that its industry-leading PocketCop® application is now available for qualified Android smartphones. PocketCop delivers real-time data to handheld devices, unleashing the power of situational awareness and total mobility to public safety. Federal, state, and local law enforcement agencies across the United States currently use PocketCop to give their officers, agents, and investigators wireless mobile access to critical information, including FBI databases, state motor vehicle files and photos, and agency records, for making more informed decisions in the field.
PocketCop has helped refuge zone officers of the U.S. Fish and Wildlife Service protect federal lands and ensure public and officer safety. “Lack of communications, ready back up, and information on contacts in the field has always been an issue for our officers,” according to Gary Andres, Chief of Refuge Enforcement for the agency’s Northeast Region. “With PocketCop, no longer do our officers have to approach a vehicle or initiate contact with an individual without the knowledge they need to keep them safe and make the appropriate decision.”
To read the full press release please click here.
InterAct™ Federal Announces Retired Navy Admiral James “Ace” Lyons, Jr. as Special Advisor to InterAct
Winston-Salem, NC – March 27, 2012 – InterAct, a leading provider of incident response, emergency management, and force protection software and solutions, today announced that retired Admiral James “Ace” Lyons, Jr., USN, Retired, has joined InterAct’s Advisory Team. Admiral Lyons served as Commander in Chief, U.S. Pacific Fleet and Senior Military Advisor to the United Nations.
“Admiral Lyons brings to our team a unique understanding of the global security challenges facing our nation and those who serve it,” said Jeff Jones, Vice President, InterAct Federal. “He possesses outstanding leadership experience, and he is a visionary in the areas of force protection, anti-terrorism, and port security.”
To read the full press release please click here.
Presidio of Monterey Deploys Emergency Management / Force Protection Solution from InterAct™
Winston-Salem, NC (March 14, 2012) – InterAct, a leading provider of incident response and emergency management software and solutions, today announced it has successfully deployed a modern Installation Emergency Management (IEM) and Force Protection solution at the Presidio of Monterey (POM). The solution consists of Computer Aided Dispatch (CAD), Mapping and Mobile capabilities that modernize a series of previously manual systems. The new system will also provide reporting capabilities consistent with Department of Defense requirements.
To read the full press release please click here.
City of Louisville/Winston Adopts InterAct’s Next-Generation 9-1-1 Emergency Response System To Improve Community Safety
Winston-Salem, NC – February 28, 2012 – InterAct™, a leading provider of public safety solutions, is pleased to announce that the City of Louisville/Winston County, Mississippi has purchased a new incident response solution, including InterAct phones, computer aided dispatch system (CAD), and geographic information system (GIS). With these integrated products, the City of Louisville/Winston can significantly improve the speed and efficiency of emergency response to better protect the communities they serve.
To read the full press release please click here.
InterAct and JailTracker Join Forces
Winston-Salem, NC, February 22, 2012
InterAct announced today the acquisition of JailTracker. InterAct’s CEO John McNulty stated, “This combination of next generation technologies greatly enhances the value of InterAct’s online multi-tenant, multi-agency Records Management System (RMS) deployed through the industry’s first fully CJIS-compliant Public Safety Cloud. By leveraging the power and simplicity of modern online records management systems, agencies can better search and share data critical to protecting lives and property quickly and affordably. For us, this starts with a call to 911 and doesn’t end until perpetrators are securely behind bars.”
To read the full press release please click here.
InterActreleases a new version of its Cloud-hosted InterAct Online RMS law enforcement records system.
Winston-Salem, NC, December 6, 2011
Today InterAct announces the addition of two new feature modules for Law Enforcement increasing the functionality and value of the InterAct Online RMS Cloud-hosted solution. This functionality is available immediately to all InterAct Online RMS customers from any computer or mobile data terminal with an Internet connection.
To read the full press release please click here.
Texas Law Enforcement Agencies Benefit From Rapid Cross Agency RMS Implementation by Leveraging InterAct’s Online RMS Solution
Winston-Salem, NC, October 24, 2011
Over 100 law enforcement agencies in Texas are now utilizing InterAct Online RMS, a Cloud-based solution providing affordable, anywhere, anytime access via a web browser. No special hardware or technical expertise is required and a typical agency can sign up and begin accessing InterAct Online RMS in as little as 14 days without needing to purchase new equipment or install any software.
To read the full press release please click here.
InterAct Online RMS enables Texas Parks and Wildlife to strengthen border security by providing real-time, data-sharing capabilities anywhere and anytime
Winston-Salem, NC, October 21, 2011
The Texas Parks and Wildlife Department (TPWD) is live with InterAct Online RMS, a system implemented to improve the effectiveness of the agency by providing the wardens the ability to efficiently collect, evaluate, organize, analyze and share reliable incident related data.
To read the full press release please click here.
InterAct Federal Division Awarded Contract at Pentagon Force Protection Agency
Winston-Salem, NC, October 19, 2011
InterAct, a leading provider of incident response and emergency management software and solutions to government organizations and commercial clients, today announced it has been awarded a contract with the Pentagon Force Protection Agency (PFPA) by contract with Naval Surface Warfare Center Dahlgren Division and their prime contractor, Burns and McDonnell. Under the terms of the award, InterAct will deliver Computer-Aided Dispatch, Geographic Information System, and Records Management software in support of an integrated emergency response environment to help protect the occupants, visitors, and infrastructure of the Pentagon, Navy Annex and other Pentagon facilities.
Please click here to read the full press release.
InterAct Mobile Application Increases Officer Safety on National Wildlife Refuges
September 29, 2011
InterAct’s Mobile solutions, including PocketCop, are being used every day by refuge officers of the U.S. Fish and Wildlife Service. “Using PocketCop doesn’t tie up the radio and gives you the instant access you need to run criminal history, prison history, plate history, etc.,” Officer David Nicely said in a recent agency newsletter article. “Suppose you run across someone and something in the back of your mind says ‘hmm, this isn’t right.’ Now officers can walk away, get to a safe distance, do any background check, and make the situation safer.”
Refuge officers access federal and state data sources through the InterAct Law Enforcement Data Delivery Service (ILEDDS), a cloud-based hosting service powered by Nlets, a non-profit organization supported by all fifty states. With ILEDDS any federal agency can deliver more information to its officers, agents and investigators in the field more quickly and at less cost.
Click here to read the entire article.
InterAct and EJustice Solutions Join Forces
Combination creates first full suite of multi-agency, multi-discipline products designed with Software as a Service (SaaS) architecture.
September 15, 2011 Winston-Salem, NC
InterAct announced today the acquisition of EJustice Solutions. According to InterAct CEO John McNulty, “This combination of technologies provides the next generation of both highly scalable and highly flexible public safety products for Computer Aided Dispatch (CAD), Records Management Systems (RMS) and Mobile. It enables public safety agencies to save money without compromising their ability to protect and serve their communities. These well-proven technologies have already delivered huge efficiencies and savings in the private sector, and InterAct is taking a leadership position in applying them to public sector incident response.”
To read the full press release please click here.
Pickens County Implements Significant Public Safety Upgrades In Wake of Recent Storms
9-1-1 Improvements and Computer Aided Dispatch upgrades ensure the highest level of emergency response.
August 2, 2011 Jasper, GA
Pickens County Commissioner Robert Jones announced today significant upgrades to emergency response communications and 9-1-1 call center response. According to Jones, “We are making critical improvements to the county’s emergency systems to maintain the highest level of emergency readiness. Pickens County residents are used to having exceptional public safety services and it’s more important than ever that we are prepared when we are confronted again by the unique weather challenges we’ve faced this year.”
To read the full press release please click here.
InterAct Users Receive National Law Enforcement Technology Award
Interstate Data Sharing Network Links 120 Arkansas and Oklahoma Agencies
July 28, 2011 Winston-Salem, NC
The Ft. Smith (AR) Police Department and Oklahoma County (OK) Sheriff’s Office have been recognized by the International Association of Chiefs of Police (IACP) for a new system that helps over 2500 police officers stay ahead of crime across the two states. The two departments received the 2011 “Excellence in Technology” Award at IACP’s Law Enforcement Information Management Conference in San Diego, CA on June 14th. The award, for the I-40 Corridor Law Enforcement Information Sharing (CLEIS) Network that both agencies created and manage, was accepted by Oklahoma County Sheriff John Whetsel and Ft. Smith Police Chief Kevin Lindsey.
To read the full press release please click here.
Sweetwater County, Wyoming to Implement Multiple PSAP Consolidation Through InterAct
Integration of 3 Public Safety Answering Points will improve efficiency, response times and increase officer safety.
July 13, 2011
InterAct announced today the award of a contract to consolidate multiple public safety answering points in Sweetwater County, Wyoming.
PSAP consolidation is a growing trend across public safety agencies throughout the U.S. and Sweetwater County Sheriff Rich Haskell was enthusiastic about the decision. “We’re facing many of the challenges that other counties face. Resources are stretched and budgets are limited. This installation will allow us to operate as efficiently as possible across the County to provide a superior public safety response.”
To read the full press release please click here.
InterAct Announces Federal Systems Group
June 9, 2011
InterAct announced today the establishment of InterAct Federal Systems to serve the unique needs of its U.S. Federal Government customers. This move will enable InterAct to continue to provide specialized solutions and support to meet the public safety requirements of its Federal Government customers.
To read the full press release please click here.
Interact Responds to Tornado Disaster
May 2, 2011
The catastrophic tornadoes in Alabama, Georgia, Mississippi, and Tennessee have caused unprecedented devastation and tremendous loss of life in the communities InterAct proudly serves.
InterAct has coordinated the resources of the following organizations to establish an emergency loan offering of Blackberry PocketCop PDAs, free of charge, to law enforcement agencies who have lost mobile access to Federal NCIC, Nlets, and State law enforcement data resulting from the storms. The organizations participating in this effort are:
- InterAct
- Nlets
- Georgia CIC
- RIM
This access will be set up and provided from our ILEDDS servers running in Phoenix, AZ.
To learn more about available assistance, please contact Roger Karr of InterAct at: 508-769-0892, or via email at: roger.karr@interact911.com
In addition, you may also contact Rob Sgambellone of InterAct at:rob.sgambellone@interact911.com
The State of Maryland to Implement Interoperability for First-Responders with InterAct
April 19, 2011
Maryland Governor Martin O’Malley has announced that all emergency response agencies across the state will soon be connected for all voice and data information. This effort will enable a coordinated response to all emergencies allowing Police, Fire, Emergency Medical Services and Public Safety Answering Points (911 call centers) to share real-time information as a situation occurs.
To read the full press release please click here.


