Mike has over 20 years of state-of-the-art application development and technology infrastructure experience. He began his career developing next-generation communication systems at AT&T Bell Labs, where he also co-developed an ISO9000 certified software development methodology that gained recognition as a Best-in-Class process. Mike later served in various executive technology positions working to build process-driven product development and IT infrastructure teams.
Mike’s executive leadership experience includes developing and implementing an application infrastructure that led to the growth of ACN from a start-up telecommunications reseller to a $500M enterprise supporting thousands of end users across three continents. Mike has received numerous achievement and individual performance awards throughout his career. He holds a Master’s degree in Computer Science, and a Bachelor’s degree in Electrical Engineering, from the Illinois Institute of Technology in Chicago.

InterAct JailTracker

Comprehensive Facility Management

InterAct JailTracker is a unified solution for managing every aspect of your correctional facility’s operations.  From a step-by-step booking wizard to a citizen-facing web interface, InterAct JailTracker takes care of everything.  Simply.  Reliably.  Comprehensively.

Resource Allocation

InterAct JailTracker gives you a comprehensive picture of how your facility and people resources are being utilized.  Specialized tools, like barcode and biometric scanners free your personnel to focus on what really matters – running a safe and orderly facility.  Other features, like one-click re-booking, allow your staff to complete their work quickly and easily.

Financial Integrity and Profitability

InterAct JailTracker tracks every penny coming in and out of your facility.  A complete GAAP-compliant accounting system is at its heart, and a comprehensive billing system makes sure you are aware of all accounts receivable from inmates and other agencies.

Risk Mitigation

Risk comes in many forms in a correctional facility, but InterAct JailTracker can help you identify and mitigate against it.  Proper inmate tracking, medical records, keep aparts, and incident documentation promote an environment that protects your facility and staff.

Internal and External Communications

InterAct JailTracker promotes internal communications through a secure e-mail system, an optional scheduling module, dashboards, and an innovative Virtual Greaseboard.

Externally, InterAct JailTracker keeps the public and the press informed of inmates, charges, and bails through an optional public-facing website.

Integration

InterAct JailTracker is part of InterAct’s complete Public Safety Software suite and integrates with InterAct RMS products to ensure seamless data flow between RMS Arrest Reports and JMS Bookings.

For more information, visit our product library.

Winston-Salem, NC – May 2, 2012 – InterAct™, a leading provider of incident-response and management software, announced the release of InterAct Online RMS version 10.12, introducing a variety of enhancements designed to support statewide and multi-agency workflows and business practices. These enhancements provide for increased functionality and flexibility within many core modules of the application, including Incident, Arrest, Evidence and Case Management.

To read the full press release please click here.

InterAct PocketCop Now Available for Qualified Android Smartphones

Winston-Salem, NC – April 11, 2012 – InterAct™, a leading provider of public safety solutions, today announced that its industry-leading PocketCop® application is now available for qualified Android smartphones. PocketCop delivers real-time data to handheld devices, unleashing the power of situational awareness and total mobility to public safety. Federal, state, and local law enforcement agencies across the United States currently use PocketCop to give their officers, agents, and investigators wireless mobile access to critical information, including FBI databases, state motor vehicle files and photos, and agency records, for making more informed decisions in the field.

PocketCop has helped refuge zone officers of the U.S. Fish and Wildlife Service protect federal lands and ensure public and officer safety. “Lack of communications, ready back up, and information on contacts in the field has always been an issue for our officers,” according to Gary Andres, Chief of Refuge Enforcement for the agency’s Northeast Region. “With PocketCop, no longer do our officers have to approach a vehicle or initiate contact with an individual without the knowledge they need to keep them safe and make the appropriate decision.”

To read the full press release please click here.

InterAct™ Federal Announces Retired Navy Admiral James “Ace” Lyons, Jr. as Special Advisor to InterAct

Winston-Salem, NC – March 27, 2012 – InterAct, a leading provider of incident response, emergency management, and force protection software and solutions, today announced that retired Admiral James “Ace” Lyons, Jr., USN, Retired, has joined InterAct’s Advisory Team. Admiral Lyons served as Commander in Chief, U.S. Pacific Fleet and Senior Military Advisor to the United Nations.

“Admiral Lyons brings to our team a unique understanding of the global security challenges facing our nation and those who serve it,” said Jeff Jones, Vice President, InterAct Federal. “He possesses outstanding leadership experience, and he is a visionary in the areas of force protection, anti-terrorism, and port security.”

To read the full press release please click here.

Presidio of Monterey Deploys Emergency Management / Force Protection Solution from InterAct™

Winston-Salem, NC (March 14, 2012) – InterAct, a leading provider of incident response and emergency management software and solutions, today announced it has successfully deployed a modern Installation Emergency Management (IEM) and Force Protection solution at the Presidio of Monterey (POM). The solution consists of Computer Aided Dispatch (CAD), Mapping and Mobile capabilities that modernize a series of previously manual systems. The new system will also provide reporting capabilities consistent with Department of Defense requirements.

To read the full press release please click here.

City of Louisville/Winston Adopts InterAct’s Next-Generation 9-1-1 Emergency Response System To Improve Community Safety

Winston-Salem, NC – February 28, 2012 – InterAct™, a leading provider of public safety solutions, is pleased to announce that the City of Louisville/Winston County, Mississippi has purchased a new incident response solution, including InterAct phones, computer aided dispatch system (CAD), and geographic information system (GIS). With these integrated products, the City of Louisville/Winston can significantly improve the speed and efficiency of emergency response to better protect the communities they serve.

To read the full press release please click here.

InterAct and JailTracker Join Forces

Winston-Salem, NC, February 22, 2012

InterAct announced today the acquisition of JailTracker. InterAct’s CEO John McNulty stated, “This combination of next generation technologies greatly enhances the value of InterAct’s online multi-tenant, multi-agency Records Management System (RMS) deployed through the industry’s first fully CJIS-compliant Public Safety Cloud. By leveraging the power and simplicity of modern online records management systems, agencies can better search and share data critical to protecting lives and property quickly and affordably. For us, this starts with a call to 911 and doesn’t end until perpetrators are securely behind bars.”

To read the full press release please click here.

InterActreleases a new version of its Cloud-hosted InterAct Online RMS law enforcement records system.

Winston-Salem, NC, December 6, 2011

Today InterAct announces the addition of two new feature modules for Law Enforcement increasing the functionality and value of the InterAct Online RMS Cloud-hosted solution.   This functionality is available immediately to all InterAct Online RMS customers from any computer or mobile data terminal with an Internet connection.

To read the full press release please click here.

Texas Law Enforcement Agencies Benefit From Rapid Cross Agency RMS Implementation by Leveraging InterAct’s Online RMS Solution

Winston-Salem, NC, October 24, 2011

Over 100 law enforcement agencies in Texas are now utilizing InterAct Online RMS, a Cloud-based solution providing affordable, anywhere, anytime access via a web browser. No special hardware or technical expertise is required and a typical agency can sign up and begin accessing InterAct Online RMS in as little as 14 days without needing to purchase new equipment or install any software.

To read the full press release please click here.

InterAct Online RMS enables Texas Parks and Wildlife to strengthen border security by providing real-time, data-sharing capabilities anywhere and anytime

Winston-Salem, NC, October 21, 2011

The Texas Parks and Wildlife Department (TPWD) is live with InterAct Online RMS, a system implemented to improve the effectiveness of the agency by providing the wardens the ability to efficiently collect, evaluate, organize, analyze and share reliable incident related data.

To read the full press release please click here.

InterAct Federal Division Awarded Contract at Pentagon Force Protection Agency

Winston-Salem, NC, October 19, 2011

InterAct, a leading provider of incident response and emergency management software and solutions to government organizations and commercial clients, today announced it has been awarded a contract with the Pentagon Force Protection Agency (PFPA) by contract with Naval Surface Warfare Center Dahlgren Division and their prime contractor, Burns and McDonnell. Under the terms of the award, InterAct will deliver Computer-Aided Dispatch, Geographic Information System, and Records Management software in support of an integrated emergency response environment to help protect the occupants, visitors, and infrastructure of the Pentagon, Navy Annex and other Pentagon facilities.

Please click here to read the full press release.

InterAct Mobile Application Increases Officer Safety on National Wildlife Refuges

September 29, 2011

InterAct’s Mobile solutions, including PocketCop, are being used every day by refuge officers of the U.S. Fish and Wildlife Service. “Using PocketCop doesn’t tie up the radio and gives you the instant access you need to run criminal history, prison history, plate history, etc.,” Officer David Nicely said in a recent agency newsletter article. “Suppose you run across someone and something in the back of your mind says ‘hmm, this isn’t right.’ Now officers can walk away, get to a safe distance, do any background check, and make the situation safer.”

Refuge officers access federal and state data sources through the InterAct Law Enforcement Data Delivery Service (ILEDDS), a cloud-based hosting service powered by Nlets, a non-profit organization supported by all fifty states. With ILEDDS any federal agency can deliver more information to its officers, agents and investigators in the field more quickly and at less cost.

Click here to read the entire article.

InterAct and EJustice Solutions Join Forces

Combination creates first full suite of multi-agency, multi-discipline products designed with Software as a Service (SaaS) architecture.

September 15, 2011 Winston-Salem, NC

InterAct announced today the acquisition of EJustice Solutions. According to InterAct CEO John McNulty, “This combination of technologies provides the next generation of both highly scalable and highly flexible public safety products for Computer Aided Dispatch (CAD), Records Management Systems (RMS) and Mobile. It enables public safety agencies to save money without compromising their ability to protect and serve their communities. These well-proven technologies have already delivered huge efficiencies and savings in the private sector, and InterAct is taking a leadership position in applying them to public sector incident response.”

To read the full press release please click here.

Pickens County Implements Significant Public Safety Upgrades In Wake of Recent Storms

9-1-1 Improvements and Computer Aided Dispatch upgrades ensure the highest level of emergency response.

August 2, 2011 Jasper, GA

Pickens County Commissioner Robert Jones announced today significant upgrades to emergency response communications and 9-1-1 call center response. According to Jones, “We are making critical improvements to the county’s emergency systems to maintain the highest level of emergency readiness. Pickens County residents are used to having exceptional public safety services and it’s more important than ever that we are prepared when we are confronted again by the unique weather challenges we’ve faced this year.”

To read the full press release please click here.

InterAct Users Receive National Law Enforcement Technology Award

Interstate Data Sharing Network Links 120 Arkansas and Oklahoma Agencies

July 28, 2011 Winston-Salem, NC

The Ft. Smith (AR) Police Department and Oklahoma County (OK) Sheriff’s Office have been recognized by the International Association of Chiefs of Police (IACP) for a new system that helps over 2500 police officers stay ahead of crime across the two states. The two departments received the 2011 “Excellence in Technology” Award at IACP’s Law Enforcement Information Management Conference in San Diego, CA on June 14th. The award, for the I-40 Corridor Law Enforcement Information Sharing (CLEIS) Network that both agencies created and manage, was accepted by Oklahoma County Sheriff John Whetsel and Ft. Smith Police Chief Kevin Lindsey.

To read the full press release please click here.

Sweetwater County, Wyoming to Implement Multiple PSAP Consolidation Through InterAct

Integration of 3 Public Safety Answering Points will improve efficiency, response times and increase officer safety.

July 13, 2011

InterAct announced today the award of a contract to consolidate multiple public safety answering points in Sweetwater County, Wyoming.

PSAP consolidation is a growing trend across public safety agencies throughout the U.S. and Sweetwater County Sheriff Rich Haskell was enthusiastic about the decision. “We’re facing many of the challenges that other counties face. Resources are stretched and budgets are limited. This installation will allow us to operate as efficiently as possible across the County to provide a superior public safety response.”

To read the full press release please click here.

InterAct Announces Federal Systems Group

June 9, 2011

InterAct announced today the establishment of InterAct Federal Systems to serve the unique needs of its U.S. Federal Government customers. This move will enable InterAct to continue to provide specialized solutions and support to meet the public safety requirements of its Federal Government customers.

To read the full press release please click here.

Interact Responds to Tornado Disaster

May 2, 2011

The catastrophic tornadoes in Alabama, Georgia, Mississippi, and Tennessee have caused unprecedented devastation and tremendous loss of life in the communities InterAct proudly serves.

InterAct has coordinated the resources of the following organizations to establish an emergency loan offering of Blackberry PocketCop PDAs, free of charge, to law enforcement agencies who have lost mobile access to Federal NCIC, Nlets, and State law enforcement data resulting from the storms. The organizations participating in this effort are:

• InterAct
• Nlets
• Georgia CIC
• RIM

This access will be set up and provided from our ILEDDS servers running in Phoenix, AZ.

To learn more about available assistance, please contact Roger Karr of InterAct at: 508-769-0892, or via email at: roger.karr@interact911.com

In addition, you may also contact Rob Sgambellone of InterAct at:rob.sgambellone@interact911.com

The State of Maryland to Implement Interoperability for First-Responders with InterAct

April 19, 2011

Maryland Governor Martin O’Malley has announced that all emergency response agencies across the state will soon be connected for all voice and data information. This effort will enable a coordinated response to all emergencies allowing Police, Fire, Emergency Medical Services and Public Safety Answering Points (911 call centers) to share real-time information as a situation occurs.

To read the full press release please click here.

Refuge officers access federal and state data sources through the InterAct Law Enforcement Data Delivery Service (ILEDDS), a cloud-based hosting service powered by Nlets, a non-profit organization supported by all fifty states. With ILEDDS any federal agency can deliver more information to its officers, agents and investigators in the field more quickly and at less cost. Click here http://www.fws.gov/northeast/news/2011/pocketcop.html to read the entire article.

September 15, 2011 Winston-Salem, NC

InterAct announced today the acquisition of EJustice Solutions. According to InterAct CEO John McNulty, “This combination of technologies provides the next generation of both highly scalable and highly flexible public safety products for Computer Aided Dispatch (CAD), Records Management Systems (RMS) and Mobile. It enables public safety agencies to save money without compromising their ability to protect and serve their communities. These well-proven technologies have already delivered huge efficiencies and savings in the private sector, and InterAct is taking a leadership position in applying them to public sector incident response.”

Tom Thomas, CEO of EJustice Solutions concurred, “The concept of Cloud computing and Service Oriented Architecture is defining the future direction of application software. Both companies see our collective technologies as the key ingredients in providing our clients with scalable, cost-effective capabilities for the future.”

EJustice Solutions specializes in Records Management Systems that enable public and private safety agencies and jurisdictions to effectively record, file, access and report records related to all information relevant to an incident or event.

According to Thomas, “The synergy and the shared commitment of our work forces, along with our unique technology, make this a big win for our customers and our employees.”

McNulty added, “Both of our companies consist of people who have lived, worked and dedicated themselves to public safety and the incident-response market. That experience and commitment provides InterAct with a great foundation to meet and exceed the needs of our expanding customer base. In the final analysis our new combination will be judged on how efficiently and effectively we meet customer needs. They are our focus and we will be in close contact with current and prospective clients to make sure we’re delivering the capabilities they need to fulfill their responsibility to the public.”

About InterAct

InterAct is a leading provider of incident-response and management software. InterAct helps first responders coordinate, communicate and react to unplanned events quickly, safely and accurately so these heroes can save lives. Over the last three decades InterAct has emerged as a leading global provider of incident management solutions for both the public and private safety markets.

Founded in 1975, InterAct provides integrated multi-agency, multi-jurisdictional public safety, corporate security, and homeland security systems technology. InterAct’s mission is to enable public safety professionals to perform critical functions at their highest level. Our solutions allow these personnel to make the right decisions, at the right time, and make it possible for the right people to affect the best outcomes and save lives. For more information about InterAct please visit http://www.interact911.com.

About EJustice Solutions

EJustice Solutions is an industry-leading provider of affordable, browser-based law enforcement Records Management Systems (RMS). EJustice’s RMS delivers real-time, valuable and actionable information to police and other public safety officers at the point of enforcement, and simplifies data exchange across law enforcement agencies and jurisdictions.

The company’s flagship product – EJustice Online RMS – can be accessed from any computer or mobile device with an Internet connection. EJustice Solutions products have a 15-year heritage of service to customers ranging from rural and small town law enforcement agencies to large metropolitan agencies and governmental organizations. For more information about EJustice Solutions visit http://www.ejusticesolutions.com.

August 2, 2011 Jasper, GA

Pickens County Commissioner Robert Jones announced today significant upgrades to emergency response communications and 9-1-1 call center response. According to Jones, “We are making critical improvements to the county’s emergency systems to maintain the highest level of emergency readiness. Pickens County residents are used to having exceptional public safety services and it’s more important than ever that we are prepared when we are confronted again by the unique weather challenges we’ve faced this year.”

About InterAct

InterAct is a leading provider of public safety incident response and management software. We help first responders coordinate, communicate and react to unplanned events quickly, safely and accurately so these heroes can save lives. Over the last three decades we have emerged as a leading global provider of incident management solutions for both the public and private safety markets.

InterAct’s mission is to enable public safety professionals to perform critical Public Safety functions at their highest level.

http://www.interact911.com

July 13, 2011

InterAct announced today the award of a contract to consolidate multiple public safety answering points in Sweetwater County, Wyoming.

PSAP consolidation is a growing trend across public safety agencies throughout the U.S. and Sweetwater County Sheriff Rich Haskell was enthusiastic about the decision. “We’re facing many of the challenges that other counties face. Resources are stretched and budgets are limited. This installation will allow us to operate as efficiently as possible across the County to provide a superior public safety response.”

According to Sweetwater Lieutenant Rick Hawkins, “Sweetwater County is the largest county in the State of Wyoming. In fact, we’re the 8th largest county in the United States and cover more territory than 6 states in the U.S. We have to operate as efficiently as possible and this is exactly what we needed.”

The installation will include an integrated platform providing computer-aided dispatch, geographic information systems, records management, jail management and unique mobile applications integrated with all systems. “We’re excited about the whole idea, and particularly the new records management systems and the mobile capability that provides real value for all of us including our officers.” Lieutenant Hawkins said. “The ability of our officers on patrol to have real-time access to information in their vehicles or on foot is going to do a lot to increase officer safety, and make every response more efficient.”

“The move towards PSAP consolidation is a direct response to a growing population, and the increased demands of tighter budgets. We have the experience and the expertise to implement consolidation and make the systems more efficient. Said John McNulty, InterAct CEO. “This is about both saving money and working smart. Consolidation and integration within PSAP information systems provides a level of incident insight that empowers better decisions, and the most appropriate and effective response.”

McNulty was quick to praise the total team behind the upcoming implementation. “This was a great team effort not only with the agencies, but the Combined Communications Joint Power Board of Rock Springs, City of Green River and Sweetwater County, and their consultant, Technology Plus who was engaged to define requirements and develop a customized RFP to select a solution to meet the unique needs of the County.”

Howard Feingold, President of Technology Plus agreed. “The InterAct platform architecture allowed effective integration of the systems and to meet the requirements and tailor a solution to satisfy the unique needs of Sweetwater County. The result is a scalable system that Sweetwater can expand and grow without significant rework or replacement.”

Rock Springs, Wyoming Police Chief Michael Lowell appreciated the approach as well.”The new design has an intuitive interface featuring strong maps, virtualization, data sharing, and media-customization. It’s an excellent arsenal of information tools that is going to make it easier for all of us to quickly assess a situation and coordinate the best response.”

The installation of the new system is scheduled to go live at year-end.

About InterAct

InterAct is a leading provider of public safety incident response and management software. We help first responders coordinate, communicate and react to unplanned events quickly, safely and accurately so these heroes can save lives. Over the last three decades we have emerged as a leading global provider of incident management solutions for both the public and private safety markets.

Founded in 1975, InterAct provides integrated multi-agency, multi-jurisdictional public safety, corporate security, and homeland security systems technology. InterAct’s mission is to enable public safety professionals to perform critical functions at their highest level. Our solutions allow these personnel to make the right decisions, at the right time, and make it possible for the right people to affect the best outcomes and save lives.

http://www.interact911.com

About Technology Plus

Technology Plus is a well-established and leading Consulting and Design firm with expertise in technology infrastructure and systems including: Communications, Security, and Audiovisual Systems.

Our group of professionals is well versed with the types and the associated complexities of the technologies found in today’s projects. We understand the convergence of telecommunications, security and audiovisual, consulting and design systems and actively design to that convergence where possible. In most cases the result is a more efficient technology design and implementation.

http://www.technologyplus.com

InterAct announced today the establishment of InterAct Federal Systems to serve the unique needs of its U.S. Federal Government customers. This move will enable InterAct to continue to provide specialized solutions and support to meet the public safety requirements of its Federal Government customers.

Today, InterAct systems provide support for public safety initiatives in the Department of Interior, the Department of Justice, the U.S. Postal Service and the U.S. Army, Navy and Air Force.

This organizational expansion will enable us to broaden our services and better meet the specialized needs of the Federal Government community around the world, said Jeff Jones, SVP, InterAct Federal Systems.

Historically, in the United States over 90 percent of the Police, Fire and EMS response functions were performed by local governmental agencies. In the past decade, national and international incidents have resulted in mandates requiring U.S. Federal agencies to actively participate in functions traditionally performed by local first responders.

InterAct Federal Systems will focus on Federal, DOD and Intelligence organizations who are all facing new challenges and directives. Our dedication of specialized staff and resources to this challenge is in response to the expanded responsibilities of these agencies. InterAct Federal Systems is bringing the same industry-leading software solutions and consulting practices that serve our State and Local government public safety customers to these Federal agencies along with the required specific clearances and certifications.

InterAct’s CEO, John McNulty, said, Our solutions currently help over 1,500 Public Safety agencies, on 4 continents, supporting multiple languages and disciplines.InterAct Federal Systems represents our continued expansion in the global public safety marketplace. The need for increased public safety does not stop at local or international borders. Our commitment of dedicated resources will further assist these global organizations in their efforts to protect and serve. InterAct Federal Systems will further differentiate InterAct and continue our efforts to provide the very best software and consulting solutions to government organizations.

About InterAct:

InterAct is a leading provider of public safety incident response and management software. We help first responders coordinate, communicate and react to unplanned events quickly, safely and accurately so these heroes can save lives. Over the last three decades we have emerged as a leading global provider of incident management solutions for both the public and private safety markets.

Founded in 1975, InterAct provides integrated multi-agency, multi-jurisdictional public safety, corporate security, and homeland security systems technology. InterAct’s mission is to enable public safety professionals to perform critical functions at their highest level. Our solutions allow these personnel to make the right decisions, at the right time, and make it possible for the right people to affect the best outcomes and save lives.