E911 Call Processing

Public safety and law enforcement agencies have come to expect nothing but superior products from InterAct Public Safety Systems since we built the first triple-screen E911 system over 20 years ago. 

InterAct is your single source for innovative and reliable suite of E911 emergency call taking systems which include:

• E911 Telephone System
• Computer Telephony Based 9-1-1 Call Taking
• Management Information System
• Local ALI database

InterAct’s E911 emergency telephone systems are by far the most comprehensive in the industry because there is no single point of failure and it seamlessly interfaces with a wide range of databases and dispatch systems, including our own computer aided dispatch and 911 mapping systems for enhanced funcionality.

We make it easy to build a system that is tailored to meet your agency’s specific needs. InterAct sells and installs various brands of innovative controllers and E911 telephone systems, including the Integrator 911 from Zetron. Each offers unparalleled management of your conventional and Phase 2 wireless telephony needs, while maximizing the effectiveness of your agency response.

Our emergency call taking solution can be configured to identify locations that still use the rural route number system. We also offer a host of auxiliary equipment from radio-control workstations to video monitoring tools.

InterAct also offers project management, training, and 24/7 technical support to ensure that your system is operational and functional.

Brian Boley
9-1-1 Director
Hampshire County

We’ve dedicated the last few years to researching applications that would serve the needs of our 911 Center and the citizens we serve and found InterAct was the best solution. InterAct’s products will put Hampshire County 911 Center in a position to be much more efficient and reduce response times considerably in situations where every second counts.

 

Products

E911 Call Processing
• E911 Telephone System
• Management Information System
• Local ALI Database

Headlines

08.04.08 InterAct HerculesCAD, a computer aided dispatch system available as a hosted SaaS (Software as a Service) application, will be on display at the APCO International Conference in Kansas City August 4-6 in Booth 2130.

07.29.08 InterAct JavelinNCIC has been certified in Alabama, Florida, and South Carolina as meeting all NCIC, NLETS, and CJIS standards.

Upcoming Events

Georgia NENA
October 6-9, 2008
Holiday Inn
Athens, GA

WV APCO
October 6-10, 2008
Snowshoe, WV