Product Tip - CAD

Did you know that selecting the ‘~’ key (located to the left of the 1 key) in CAD will filter your System Monitor window to display only Pending calls? To confirm you are viewing only Pending calls, check if there is a + sign next to your call count in the upper right. Just select the ‘~’ again to change your view back to see all calls.

 

 

 

 

Fun Site of the Month

Not all war is bad...check out this site and try to decide which kitten is cuter at www.kittenwar.com

 
  Announcing CAD 5.10  
 

Announcing CAD 5.10

We are proud to announce the release of InterAct CAD 5.10 boasting myriad new features to enhance your dispatching needs

New features include: new status codes, dispatch to enroute and event based on scene timers, a separate pending calls window, day of week and time of day recommendations for units, and reverse geo-coding for Phase II wireless calls.

To learn more about these features and more, click here.
To contact a sales representative, click here.

 

The Heroes We All Rely Upon: Victorville Regional Fire Protection Authority

In our continuing effort to show superior customer service and support, we are pleased to present you with a case study on the Regional Fire Protection Authority in Victorville, CA.

Located in San Bernardino County, the largest county in the continental US, Victorville has been using InterAct systems since 2004. Currently using InterAct CAD, GIS, Sunpro CAD/RMS dump and InterAct WebCAD, they have recently added 15 new mobile fire units at its Apple Valley location.

To learn more about Victorville and to see how their InterAct systems work for them, click here to read their case study.

Listening to Your Needs: InterAct User Groups

InterAct user groups are a way to enable us to learn your needs and concerns and create software that is more user-friendly and easy to use.

In addition to our longstanding user communities in Florida and Kentucky, new user groups have been formed in Pennsylvania, Virginia, Georgia, West Virginia, New York, Michigan, and South Carolina. Contact your sales representative today about creating a user group in your area or to find out when the next meeting is.

Head of the Class

InterAct is pleased to announce that Paul Tatro has been promoted to EVP of Sales. Paul has been with InterAct for the last two years and has been instrumental in our expansion in the US and internationally. Please join us in welcoming Paul to his new position. If you wish to contact Paul you may do so at 630-400-8800 or paul.tatro@interact911.com.