Solutions for Emergency Operations Centers
Emergency response teams are under immense pressure to bring crisis under control. They must make life saving decisions amidst rapidly changing situations. Often during regional disasters, response teams have limited information, putting response efforts in jeopardy. During large-scale crises, response teams must identify and prioritize numerous concurrent emergencies and swiftly deploy resources, amidst many unknowns. Often it’s difficult to keep track of all activities and resources involved.
InterAct Public Safety Systems tackles these challenges, improving communication and resource management. Using InterAct software, organizations can establish a secure, virtual “command and control” center to synchronizing emergency response activities.
With InterAct software, organizations can:
- Simultaneously convey alerts and instructions to first responders, and receive real-time acknowledgments
- Share response plans for faster decision making and coordination
- Support information sharing across disparate responding agencies
- Incorporate video, audio, and photos from the field for better situational awareness
- Manage resources and assignments from a central location to keep all parties informed and accountable
Crisis Management and Virtual EOC
Comprehensive Crisis Management System
MissionMode is a virtual emergency operations center (EOC) that quickly notifies your crisis intervention team members whenever there is a critical incident and seconds count. Once your team is notified they can log in to a secure online virtual command center where they can communicate and collaborate to coordinate a response. MissionMode will help you:
- Keep chaos and confusion to a minimum
- Organize your communications
- Improve your overall response efforts
Powerful Emergency Notification and Incident Management Allows You To Take Control of Any Situation
When an incident occurs, you can quickly send out text and voice alerts to mobile, text,
or voice devices to your emergency operations team. MissionMode then equips you with an online Command Center that manages an incident long after the situation is under control. You can even spot trends and see what processes effectively bring crisis situation under control for future planning and prevention.
MissionMode is also integrated into a powerful digital video surveillance system that can be set to trigger alerts automatically when certain rules are violated and detected using advanced rules. You won’t find any other alert notification system that can do so much for you, even for day-to-day operations. MissionMode is an investment you can count on for:
- Emergency Notification and Alerts
- Crisis and Incident Management
- EOC Communications
- Crisis Response Drills
- MissionMode is easy-to-use by non-technical users and it can be tailored to meet specific needs. We host the service so there is no software to install or maintain.
Digital Video Surveillance
InterAct offers a complete surveillance and security management platform that combines your security resources for effective threat detection and proactively pushes this information out to your response teams. TrueSentry is the only intelligent digital video surveillance system that is built on an open and scalable architecture with over 10 years of experience in managing large distributed camera networks.
The TrueSentry video surveillance system protects people, facilities and assets using both analog and digital cameras, in fixed and mobile applications.
With TrueSentry and MissionMode integration, you can organize a response team virtually via an online Situation Center where alert notifications and other critical information, like digital and video images, can be shared. SecureView is a digital camera device powered by MissionMode that allows your personnel to record field intelligence and send it directly to an online Situation Center. MissionMode guarantees that the data you capture will go to the right people at the right time.
InterAct’s advanced digital video surveillance technology is the only commercial security system that also integrates with public safety computer aided dispatch systems, extending a first responder’s ability to react to incidents.
Our state-of-the-art technology is packed with advanced digital video surveillance features designed to keep your critical infrastructure safe and secure. It also saves you money by using your existing hardware. By combining advanced camera hardware and extensible, standardized storage along with a robust, scalable software server, you’ll have the power to manage your surveillance camera network like never before. TrueSentry makes operation a breeze with an easy-to-use Windows-based program.
In an era of increased security threats and heightened public anxiety, command centers and first responders are assuming increased responsibilities. While there are more video feeds, alerts and data available to security teams, uniting all of this information is difficult. The human eye can only take in so many inputs before becoming overloaded, making it hard to catch and resolve every potential threat. Moreover, information systems are multiplying, yet lack of integration between these systems renders many of these resources virtually useless in the face of an emergency. Traditionally, integrating disparate devices has been cost-prohibitive.
In addition, first responders are mobile, geographically dispersed and cross-agency. Delivering relevant, secure, real-time information to them wherever they are, on whatever device, is a mounting challenge.
Features of InterAct TrueSentry
- Access live video associated with alerts received from the access control systems or other systems such as fire alarms, biological and chemical sensors, temperature controls and
RFID.
- Thwart potential threats using video analytics to quickly identify and intervene in suspicious activities (ex: automatic alert to someone lurking on school grounds).
- Quickly mobilize and coordinate incident response teams with integration to InterAct CAD and InterAct MissionMode.
- Proactively push incident information to up to crisis response teams simultaneously via e-mail, SMS and automated voice calls for real-time situational awareness.
- Engage and share critical information with law enforcement agencies for a more integrated response.
InterAct TrueSentry arms organizations with an unprecedented ability to detect and combat threats.
TrueSentry provides the nexus for critical command, control and communications. Security teams now have access to a strong, central platform to readily detect and curb threats. This advanced security management platform ties security resources together for effective threat detection and event management. Organizations no longer require custom engineering to bring all these elements together. TrueSentry integrates systems, including state-of-the art video surveillance, intelligent alert detection, video analysis, crisis notification, incident management, door alarms and sensors, emergency communication systems, and more into a single command and control center.
Integrate New and Legacy Systems
TrueSentry enables you to integrate analog or IP-based camera networks, NVRs and DVRs, as well as other sensors and access control systems via one centralized system. The TrueSentry NVR/DVR natively supports more than 80 heterogeneous camera models, including analog, digital and pan-tilt-zoom cameras even specialty cameras offering features like enhanced night vision. This means you can take advantage of TrueSentry’s sophisticated digital features and improve the safety of your facilities and community without having to replace your existing camera infrastructure a tremendous cost savings.
Unlike traditional recording devices that serve up buffered video when system resources are low, TrueSentry NVR/DVR streams live video, regardless of available bandwidth. Its unique parallel processing design enables TrueSentry to outperform other DVRs, with approximately 180 billion instructions per second.
- Connect analog, IP, PTZ, megapixel, infrared and thermal cameras
- Scalable, distributed and reliable digital video recording
- Flexible and fast video delivery on any connection or device
Intelligent Video Analytics
TrueSentry provides real-time alarms and forensic tools for manned and unmanned video surveillance systems that can be applied at the server or camera level, helping organizations to identify and investigate suspicious activity. This patented software learns the normal behavior patterns of people or objects in a designated surveillance area. Using predefined rules, the integrated security system identifies aberrant behaviors (i.e., someone loitering on school grounds, a bag left behind at an airport) and alerts authorities for immediate intervention mitigating the impact of security breaches and reducing false alarms.
- Automatically reports more than 80 separate suspicious events
- Distinguishes between humans, automobiles and other backgrounds
- Analytics can be deployed “at the edges” for maximum scalability.
Sensors, Devices, and Access Control Integration
The TrueSentry can be integrated with any type of device, sensor or alarm, giving organizations the ability to quickly integrate third-party systems and view live status of these systems from the TrueSentry interface. The software is scalable to support thousands of devices such as fire and CO2 alarms; biological, chemical and radiation sensors; temperature controls; radar systems, and RFID.
Any security system that implements OPC protocols can be recognized by TrueSentry out-of-the-box with no coding.
- Integrate multiple access control and other sensor systems
- OPC, fire, bio/chem/radiation sensors, temperature and RFID
- API device framework for flexible, rapid implementation
GIS and Facility Mapping
- Use GIS & facility maps to access video and other devices
- Support for multiple map layer formats including ESRI
- Point-and-click configuration of cameras and devices on the map
Incident Response Management
InterAct TrueSentry combines remote video, sensors and analytics with industry best-of-breed incident management tools for a swift response to video alarms and security alerts.
Integration to InterAct CAD.
When a threat is identified, the system can be configured to automatically send emergency alerts to dispatchers who can view the incident and view live video of the incident and take control of the live camera feed for greater situational awareness. An InterAct CAD incident can then be initiated with the video file attached to give responding personnel greater
situational awareness.
Secure Video Proxy
Emergency personnel can also be given remote access to the live feed to improve their response plans. They can view the video even while en route to the scene via an in-car laptop, or handheld device, to get a clear picture of the current situation. Responders also have access to GIS and facility maps to navigate a crisis. TrueSentry is the only command and control system to integrate with government and law enforcement databases and the only commercial security system that integrates with public safety computer-aided dispatch systems (CAD), extending a first responder’s ability to react to crisis incidents quickly and safely.
Integration to InterAct MissionMode.
Once a critical situation is confirmed, with the click of the mouse, notifications can also be sent to other agencies and organizations, both private and public, based on your Standard Operating Procedures (SOP). All stakeholders are given access to an online Virtual Command Center to gain immediate situational awareness. Using an Internet connection from anywhere, response team members have secure access to incident video and live camera feed, the latest versions of critical materials such as facility maps, procedural documents, secure chat, extended notification, audit logging, task tracking, and a web log to communicate effectively and efficiently while working towards resolution.
Robust Administration Tools
- Access to a centralized and easy administrative interface.
- View status and control operation your entire network.
- Changes can be made live with no downtime or restarts.
Large Data Wall Displays
- Data wall displays help visualize an incident more effectively.
- Automatically control a wall layout based on incident.
- Choose from multiple sized walls to best fit your command center.
Desktop, Web and Handheld Clients
- Multiple customized clients for multiple unique user roles.
- Two different Windows clients, a web client and a handheld client.
- Access from anywhere on any device.
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