Computer Aided Dispatch
Every aspect of InterAct’s Computer Aided Dispatch system was designed with the knowledge that saving lives depends upon the accuracy of relayed information.
Accurate and Efficient
InterAct CAD is a flexible and comprehensive system designed to ensure the accuracy and efficiency of emergency dispatching operations. Our CAD system provides state-of-the-art technology to assist with receiving and managing emergency calls and dispatching them to the appropriate public safety personnel.
Flexible and Intuitive
InterAct CAD provides a flexible and intuitive user graphical interface that saves time in mission critical operations. It’s why InterAct Public Safety leads the industry in ease of use, data integrity, and security.
Real-Time, Incident-Critical Information
Communication centers require instantly available back-up locations for emergency situations. To implement this, InterAct offers web access to InterAct CAD in these centers allowing agencies to maintain operations and save money.
InterAct webCAD enables wireless capability to connect with a PSAP to view real-time, incident-critical information remotely from the field. It is easily accessible from remote locations that have an Internet connection. In this capacity, emergency services personnel are able to retrieve information without the need for full CAD access.
Information Sharing and Accessibility
Agencies surrounding a dispatch center can benefit from InterAct webCAD services. When an incident needs to be relayed to other agencies, traditionally this data would be given via phone or fax. With InterAct webCAD, the incident details can be immediately viewed by other agencies with authorized access privileges, thereby allowing updates to be viewed instantly.
As a result, agencies and key personnel across the chain of command can now view and have access to incident data and responses via a secure Internet connection. Emergency operations centers (EOCs) can also benefit from InterAct webCAD because it enables them to anticipate, prepare and respond to an emergency situation as it unfolds and develops.
Managed Public Access
InterAct CAD Public Access enables PSAPs to publish real-time incident information to a public website to keep the media and public informed. This has immediate benefits for emergency agencies in heavily populated areas that are often inundated with calls from the public and the media inquiring about area incidents. This surge in call volume consumes valuable time and ties up phone lines that are needed for more pressing public safety issues. InterAct CAD Public Access provides a cost-effective means to free up dispatcher resources to focus on more critical public safety tasks.
The InterAct CAD Suite
InterAct’s suite of computer aided dispatch applications provide a centralized location where all data relevant to an incident is collected and presented to the dispatcher in a way that assists them in determining the best response in the most expedient manner.
- InterAct CAD – Service Oriented Architecture. Flexible, scalable, adaptable, state-of-the-art
- InterAct webCAD – Web-based access to InterAct CAD
- InterAct CAD Public Access - Stream public information from InterAct CAD directly to the web automatically
- InterAct CIS – allows users to query national, state and local Criminal Information Systems
- CAD Reports
- Administration Console
[CLICK HERE TO LEARN MORE ABOUT INTERACT'S COMPUTER AIDED DISPATCH PRODUCTS AND SERVICES]
