InterAct’s comprehensive suite of Computer Aided Dispatch applications (CAD) provides sophisticated functionality to meet a variety of incident management needs. Critical data is stored in a centralized location and presented to dispatchers in a way that helps them quickly determine the best response in the most expedient manner.
InterAct CAD NG
InterAct CAD NG is the next generation in Computer Aided Dispatch. This scalable, flexible, and adaptable solution fits the needs of the largest and the smallest dispatch centers, providing the most efficient tools for situation response. Because InterAct CAD NG is database independent and supports a hosted architecture, it allows smaller agencies to share resources, thereby reducing cost for implementation and maintenance.
In addition to its flexible architecture, InterAct CAD NG provides a highly configurable user interface that allows agencies, as well as individual CAD users, to display data in the manner best suited for the users. A robust set of filters ensures that dispatchers see only the information pertaining to their area, allowing for quick and accurate response to situations.
One of the many features that sets InterAct CAD NG apart from other CAD systems is Disconnected Operations. This feature allows users to continue handling calls and updating incidents while disconnected from the main CAD server. Once connection is reestablished, information is automatically synchronized with the server and the CAD Stations are updated.
InterAct CAD NG combines stability and flexibility with an intuitive user interface to provide a truly unique CAD solution, making InterAct Public Safety the industry leader.
InterAct WebCAD
InterAct WebCAD provides real-time access to critical CAD data from a command post or remote field location with an internet connection. This allows emergency service personnel to retrieve and update incident information without the need for full CAD access. In addition, neighboring public safety agencies can use InterAct WebCAD to view incident data and responses via a secure internet connection.
For security purposes, InterAct WebCAD can be configured to define what information is displayed to which user. This ensures that only authorized personnel are permitted to view confidential and sensitive data.
