InterAct is dedicated to providing the highest level of customer service in the industry. Your experience with the InterAct service and support teams is more than just a resolved support call, or a successful on-time implementation. We want each of the hundreds of interactions you may have with anyone in the InterAct family to result in an overall feeling of trust and confidence that InterAct is an extension of your organization.
We never view a customer simply as the implementation of our public safety systems, but
as an opportunity to make the world a safer place by giving every day heroes the tools they need to save lives. Each member of the InterAct team makes a personal investment in the success of every customer. Our commitment to providing the 5 Star Service is evidenced by our achievement of ISO 9001:2000 certification, ensuring we have the processes and procedures in place to better service the customer.
As part of InterAct’s commitment to 5 Star Service, each and every employee is dedicated to:
Excellence – providing the best product and support to the public safety community
Innovation – seeking creative approaches that best serve the public safety community
Integrity – providing a genuine and consistent contribution each day to our customer’s needs
Communication – responding to our customer’s questions efficiently and within appropriate time frames
Leadership – setting the example and taking the initiative to provide leading edge technology solutions
If you have experienced 5 Star Service from InterAct, we’d love to hear about it. Please click here to access our online form.
